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Cartridge Problem
HP Officejet 100 Mobile Printer - L411a User Manual. Cartridge problem. HP Printers. Manuals Directory ManualsDir.com - online owner manuals library.
The ink cartridge identified in the message is missing, damaged, inserted into the wrong slot in the
printer, or not making full electrical contact with the printer.
To solve this problem, try the following solutions. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining
solutions until the issue is resolved.
•
printer, or not making full electrical contact with the printer.
To solve this problem, try the following solutions. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining
solutions until the issue is resolved.
•
•
•
•
Solution 1: Make sure the ink cartridges are installed correctly
1. Make sure the printer is turned on.
CAUTION: If the printer is turned off when you open the front access door to access the
ink cartridges, the printer cannot release the cartridges for changing. You might damage
the printer if the ink cartridges are not docked safely when you try to remove them.
ink cartridges, the printer cannot release the cartridges for changing. You might damage
the printer if the ink cartridges are not docked safely when you try to remove them.
2. Open the front access door.
The print carriage moves to the far right side of the printer.
3. Wait until the print carriage is idle and silent, and then lift up the ink cartridge latch to release
the ink cartridge.
Appendix F
102
Errors (Windows)
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Make sure you have the following materials available:
•
•
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart
or leave fibers.
or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning ink cartridges.
•
Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).
damage the ink cartridges).
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
these parts can result in clogs, ink failure, and bad electrical connections.
To clean the area around the ink nozzles
1. Turn on the printer and open the front access cover.
1. Turn on the printer and open the front access cover.
The print carriage moves to the center of the printer.
2. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the device.
3. Lift the ink cartridge latch open and gently remove the ink cartridge from its cradle
compartment.
NOTE: Do not remove both ink cartridges at the same time. Remove and
clean each ink cartridge one at a time. Do not leave an ink cartridge outside the
printer for more than 30 minutes.
clean each ink cartridge one at a time. Do not leave an ink cartridge outside the
printer for more than 30 minutes.
Hp Officejet 100 Mobile Printer Installation
4. Place the ink cartridge on a piece of paper with the ink nozzles facing up.
5. Lightly moisten a clean foam rubber swab with distilled water, and squeeze any
5. Lightly moisten a clean foam rubber swab with distilled water, and squeeze any
excess water from it.
6. Clean the face and edges around the ink nozzle area with the swab, as shown
below.
1 Nozzle plate (do not clean)
2 Face and edges around the ink nozzle area
Hp Officejet 100 Mobile Printer L411a User Manual Online
CAUTION: Do not clean the nozzle plate.
7. Insert the ink cartridge into its cradle compartment at the same angle at which you
removed the old ink cartridge.
Hp Officejet 100 Mobile Printer L411a User Manual Download
Chapter 4
56
Solve a problem
Hp Officejet 100 Mobile Printer Manual Pdf
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